How fast can you get to me?
We dispatch immediately and quote you an honest ETA on the phone — for most of Fresno we arrive fast, usually well under the hour even at peak times.
How much does a tow cost?
It depends on distance and vehicle, but we quote you the full price up front before we roll — no surprises or hidden fees when we arrive.
Do you really answer at 2 AM?
Yes. We're a true 24/7 operation — a real person answers and a truck moves, nights, weekends, and holidays.
What areas do you cover?
All of Fresno plus Clovis, Madera, Sanger, Selma, Fowler, Kerman, Kingsburg, and the Hwy 99 / 41 / 180 corridors. Long-distance transport available statewide.
Can I request a tow online?
Yes! Use our online request form and we'll call you back within minutes. For emergencies, calling 559-388-3549 is still fastest.
What payment methods do you accept?
We accept cash, all major credit and debit cards, and Zelle. Payment is collected after the job is done — never before.
Are you licensed and insured?
Yes. Jimenez Towing Service is fully licensed and insured. Your vehicle is protected from the moment we hook up to the moment we drop off.
Do you tow motorcycles, trucks, and SUVs?
Absolutely. Our flatbed and wheel-lift equipment handles everything from motorcycles to full-size trucks and SUVs. If you're not sure, just call and we'll let you know.
What should I do while waiting for the tow truck?
Turn on your hazard lights, stay in your vehicle if it's safe to do so (especially on highways), and share your location with us by text if you can. We'll give you an ETA so you know exactly when to expect us.
